How To Fix Shortcuts Not Showing In Google Chrome [2026 Guide]

If the quick website tiles are missing from your Chrome new tab page, do not worry. This is usually a display setting that you can turn back on in a few clicks. I will walk you through it step by step.

Those tiles only appear on the new tab page, not on regular websites. If you often run into other Chrome errors, you might also find help for troubleshooting a 404 not found error. Keep this guide open as you go.

Fix Shortcuts Not Showing In Google Chrome [2026 Guide]

Open a new tab

Open a brand new tab in Google Chrome. The easiest way is to click the plus icon at the top of your browser. You can also use the keyboard shortcut shown below.

Windows: Ctrl + T
Mac: Cmd + T

This matters because shortcuts only appear on Chrome's new tab page. They do not show on regular pages. If you are in Incognito mode, that layout is different and will not show these options.

Customize Chrome

On the bottom right corner of the new tab page, look for the Customize Chrome button. Depending on your version, it may appear as a small pencil icon or it may say Customize Chrome. Click it to open the customization panel.

If you do not see it, make sure you are actually on a new tab. Confirm you are not in Incognito mode, which uses a different layout.

Shortcuts section

Inside the customization panel, scroll until you find the section labeled Shortcuts. This is where Chrome controls those tiles. If your shortcuts are missing, this is the first place to check.

The most common cause is that the Show shortcuts toggle is turned off. Flip that toggle on. Chrome will prepare to display the tiles again beneath the search box.

Turn on and choose options

Once the Show shortcuts toggle is on, choose how you want those shortcuts to be populated. You have two options that behave differently, and your preference matters for consistency.

My shortcuts lets you use your own custom tiles. This is great if you want full control and prefer consistent links that do not change. Most visited sites is automatic and will update over time as your browsing changes.

If you prefer predictability, pick My shortcuts. If you want it to maintain itself, choose Most visited sites. Chrome saves your changes automatically.

If you are also facing issues like Translate not loading on pages, see this guide on fixing Chrome Translate not working. It pairs well with these customization steps. Finish your shortcut setup first, then check that article.

Save and verify

There is nothing else you need to click to save. Just close the panel or click anywhere outside of it. Chrome saves your changes automatically so your choice sticks the next time you open a new tab.

Open a new tab again to confirm your tiles are back. You should see them beneath the search box. If not, move to the checks below.

Still not appearing

Double check that you are on the new tab page and not on a regular page. Make sure Incognito mode is off, since it uses a different layout and will not show these options. Verify the Show shortcuts toggle remains on in Customize Chrome → Shortcuts.

Some school or work managed browsers may limit customization. That policy can hide this setting. If you are on a managed device, contact your administrator.

If your issue started after a connection error, it can help to rule out network problems. You can review fixes for Chrome showing IP address not found and then return to the new tab settings. Once your connection is stable, the tiles should load as expected.

Final thoughts

Open a new tab. Click Customize Chrome, head to Shortcuts, turn on Show shortcuts, pick My shortcuts or Most visited sites, and exit.

Your tiles should be back and ready to use. If they are still missing, confirm you are not in Incognito mode and check for managed browser restrictions. Chrome will remember your choice the next time you open a new tab.